Health Insurance Portability and Accountability Act (HIPAA)

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is United States legislation that provides data privacy and security provisions for safeguarding medical information. 

This means that your health care information is confidential and cannot be shared with others.

Who has access to my Sana health records?
  • Right now, only the Sana plan subscriber has access to health records through our website.
  • Soon, we'll be able to offer individual account access to spouses and dependents over 18.
How does Sana keep my protected health information (PHI) safe? 
  • All Sana employees have gone through HIPAA training and are HIPAA certified. 
  • Sana uses encryption technology to keep PHI safe when communicating with providers.
  • Sana is email/chat HIPAA compliant, which means we take extra measures to make sure that our communication channels are safe and secure.

What is a medical release form?

  • A medical release form is a document that gives healthcare professionals permission to share the member's medical information with other parties.
  • All medical release forms must be verified and documented for quality assurance.
Click here for more information from the HIPAA website.
If you have any other questions please feel free to call us at (833) 726-2123 or send an email to