Checking Eligibility & Verifying Benefits

You can check eligibility and verify benefits in a few different ways.

1. EASIEST: Click the chat icon on this page to get help now
2. Check electronically through your EMR or medical record system using our Payer ID: SANA1
3. Call our support line at [phone]

For a pre-certification call our utilization management partner, Valenz, at [phone]

Please have the following information ready when contacting Sana:

• Patient Name
• Patient Date of Birth
• Member ID Number
• Provider office NPI number

Example of a Sana medical ID card:

If you have any other questions please feel free to call us at [phone] or send an email to [e-mail].