You can check eligibility and verify benefits in a few different ways.
- Electronically through your EMR or medical record system using our Payer ID: SANA1
- Call our support line at (833) 726-2123
- Chat with us online at sanabenefits.com
For a pre-certification call our utilization management partner, Valenz, at (877) 608-2200
Please have the following information ready when contacting Sana:
- Patient Name
- Patient Date of Birth
- Member ID Number
- Provider office NPI number
Example of a Sana medical ID card:
If you have any other questions please feel free to call us at (833) 726-2123 or send an email to email@example.com.