Request a Provider

Sana plans are all-access, which means you're not bound by a network or subject to out-of-network fees. You can invite any doctor you want!

If your preferred provider doesn’t show up in our search, you can invite them to join Sana. We don’t charge out-of-network fees, because we believe you should be able to see any provider you want.

For more information on inviting your current doctor to Sana, click here

Here's how to invite a provider to join Sana:

  1. Sign in to your Sana account and search for a provider.
  2. If your provider is already in our system, give them a call to let them know you’ve switched to Sana Benefits. If they don't recognize our name, let them know we lease the HealthSmart network.
  3. If your provider isn't in our search, select the option to request a provider and complete our easy form. Sana will contact the provider to invite them to Sana, and we'll email you once you're all set. 

Note: It helps our team move things along faster if you already have an appointment scheduled. Please notify us of appointments with new providers at least a month in advance when possible.

Have additional questions for Sana? You can reach us quickly via chat at Monday through Friday, 7 AM–7 PM CST,  or at or (833) 726-2123.