Most payments are processed within 30 business days of submitting your claim to Sana. Sana pays all claims through ECHO Health, which offers the following payment method options:
- ACH Direct Deposit: Requires enrollment and security validation through ECHO.
- Virtual Credit Cards (Vcard): If you'd like to opt-out of Vcards please contact QuicRemit, at (877) 705-4230 Monday - Friday 7 AM - 5 PM CST.
- Elavon: Third-party partner leveraged by ECHO to provide electronic payments to providers with Elavon POS machines. Contact Evalon directly with questions.
- MedPay: Paper check replacement giving providers the freedom to decide what they’d like to do for individual payments, including options to print paper checks in the office for rapid processing.
- Paper Check: Traditional paper-based payment sent via USPS mail delivery.
Please visit the ECHO Health website to establish your preferred payment method.
If you have any other questions please feel free to call us at (833) 726-2123 or send an email to firstname.lastname@example.org.