Mental Health Benefits

Medical Benefits

Sana offers both inpatient and outpatient benefits to members and dependents with mental health and substance abuse conditions. This includes individual and group psychotherapy, psychiatric tests, and expenses related to the diagnosis when rendered by a covered provider.

Most mental health services (including psychotherapy) are covered by Sana at the coinsurance rate determined by your plan once the deductible is met. The exception is psychiatric evaluation services which are covered as specialist office visits. For S, A, and E plans this is a $50 copay. For high deductible plans, this is a $50 copay after your deductible is met. All psychotherapy and psychiatric evaluation services provided by Ginger are covered in full pre-deductible.

Mental health services performed at a residential treatment facility, under partial hospitalization, or in an intensive outpatient setting require prior authorization. 


In addition to our medical benefits, Sana is proud to partner with Ginger to bring you on-demand access to emotional health coaching, video therapy, video psychiatry, and self-guided content clinically proven to reduce symptoms of stress, anxiety, and depression.

All Ginger app-based behavioral health coaching, content, and virtual clinical services are free for all Sana members over 18.

How to access Ginger
  1. Download the Ginger Emotional Support app. 
  2. In the app, tap “Get Started,” and enter your work email address. 
  3. Follow the instructions sent to your inbox and you’re all set!
How dependents access Ginger
  1. Download the Ginger Emotional Support app.
  2. In the app, tap “Verify with Name, DOB, ZIP,” then tap “I’m a dependent.” 
  3. Enter the info for the employee who referred you and your email address.
  4. Follow the instructions sent to your inbox and you’re all set.

If you have any questions please feel free to call us at (833) 726-2123 or send an email to