Sana offers both inpatient and outpatient benefits to members and dependents with mental health and substance abuse conditions. This includes individual and group psychotherapy, psychiatric tests, and expenses related to the diagnosis when rendered by a covered provider.
All mental health services are covered by Sana at 90% once the deductible is met. Mental health services performed at a residential treatment facility, under partial hospitalization, or in an intensive outpatient setting require prior authorization.
In addition to our medical benefits, Sana is proud to partner with Ginger to bring you on-demand access to emotional health coaching, video therapy, video psychiatry, and self-guided content clinically proven to reduce symptoms of stress, anxiety, and depression.
All Ginger app-based coaching and content are free for everyone, while clinical services are free for S and A plans and billed toward the deductible for H and HD plans.
All Sana members receive a unique access code from Ginger via email shortly after their coverage begins. If you need your code sent again, reach out to Ginger support at firstname.lastname@example.org.
If you have any questions please feel free to call us at (833) 726-2123 or send an email to email@example.com.