Sana uses RBP (Reference Based Pricing). This means that we will negotiate lowering the doctor's pricing.
Balance Billing is when a provider does not accept the pricing. The Provider will bill the patient the balance without adjusting the pricing.
If you feel like you have received a balance bill. Please send the bill to us at firstname.lastname@example.org. We will review the bill, and contact the doctor if it is the result of a balance bill.
If you have any questions please contact us at (833) 726-2123.