What is Balance Billing

Sana uses RBP (Reference Based Pricing).  This means that we will negotiate lowering the doctor's pricing.

Balance Billing is when a provider does not accept the pricing. The Provider will bill the patient the balance without adjusting the pricing.

If you feel like you have received a balance bill. Please send the bill to us at hello@sanabenefits.com.  We will review the bill, and contact the doctor if it is the result of a balance bill.

If you have any questions please contact us at (833) 726-2123.