Need to get reimbursed for out-of-pocket expenses? Follow these steps.
- Ask your provider for an itemized bill, also referred to as a superbill.
- Send the bill and proof of payment to email@example.com and be sure to include the following:
- Patient name
- Provider name
- Provider NPI
- Date(s) of service
- CPT code(s) and/or revenue code(s)
- Units for each code
- Charges for each code
- Diagnosis code(s) indicating the reason for the visit
Sana will process your claim as soon as we're able to verify the above documentation. Once verified, we'll mail a check to the address on file. This typically only takes 2 weeks but can take up to 8 weeks in some cases. Sana will reimburse out-of-pocket expenses based on the benefits outlined within your Summary Plan Description.
If you have any questions please feel free to call us at (833) 726-2123 or send an email to firstname.lastname@example.org.