Whitelisting

Sana relies on email to communicate important messages to our clients and members. Most of our partners communicate via email as well. It's important that you and your employees receive these communications. In order to ensure these important emails don't end up in spam, we request that you whitelist the domains and IP addresses of Sana and our partners. 
 
Please begin whitelisting with your IT department as early as possible to make sure all of our time-sensitive communications are received by you and your employees. 
 
Below you'll find the domains and IP addresses you'll need to whitelist.
 
Sana Benefits
 
  • Add the sanabenefits.com sending domain to your approved senders list
  • Whitelist 167.89.47.126 on your mail servers
Mailchimp 
 
  • Add the mailchimp.com sending domain to your approved senders list
  • Whitelist 205.201.128.0/20 and 198.2.128.0/18 and 148.105.0.0/16 on your mail servers 

Ginger

Vida
 
  • Add info.vida.com sending domain to your approved senders list
PlushCare
 
Calm
 

Once you've completed the above tasks, please ask Sana to send you an email to verify that the whitelisting has worked and notify us once the email is received.

If you have any questions please feel free to call us at (833) 726-2123 or send an email to hello@sanabenefits.com.