Whitelisting

Sana uses email to communicate important, time-sensitive messages to our clients and members. Most of our partners share information via email as well.
 
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To ensure our communications are not marked as spam, your IT department can whitelist Sana and our partners' domains and IP addresses. Below you'll find the domains and IP addresses to whitelist.

Sana Benefits
  • Add the sanabenefits.com sending domain to your approved senders list
  • Whitelist 167.89.47.126 on your mail servers
SendGrid 
  • Add the SendGrid.com sending domain to your approved senders list
  • Whitelist 205.201.128.0/20 and 198.2.128.0/18 and 148.105.0.0/16 on your mail servers 

Ginger

Vida
  • Add info.vida.com sending domain to your approved senders list
PlushCare

Note: Once you complete the whitelist tasks, please ask Sana to send you an email to verify that the whitelisting has worked and notify us once the email is received.

If you have any questions, you can reach your Customer Success Manager Monday through Friday during normal business hours.