Ginger: Emotional Health Coaching & Therapy

Sana is proud to partner with Ginger to give you on-demand access to emotional health coaching, video therapy, video psychiatry, and self-guided content clinically proven to reduce symptoms of stress, anxiety, and depression. 

In addition to their emotional support app, Ginger offers Ginger Roots - a free, online resource center available to you and your loved ones. Ginger Roots includes content produced by coaches, activity cards, playlists, and more. 

Therapists are available upon request. Just let your Ginger Emotional Health Coach know you'd like to speak to one.

Cost and Eligibility

All Ginger app-based behavioral health coaching, content, and virtual clinical services are available for Sana members over 18.

Free for all members through December 31, 2021.

The rates listed below are expected for 2022. These changes are related to telehealth provisions in the CARES Act, currently scheduled to expire on December 31, 2021. 

  • PPO Plus (S, P, B, and E) members: Free
  • PPO Plus HSA members with plans starting on or before December 31, 2021: Free
  • PPO Plus HSA members with plans starting on or after January 1, 2022: Free after meeting the deductible. 
    • Text-based in-app coaching content: Free
    • Therapy evaluation: $149 
    • Therapy follow-up: $119 
    • Psychiatry evaluation: $249 
    • Psychiatry follow-up: $179 
How to access Ginger
  1. Download the Ginger Emotional Support app. 
  2. In the app, tap “Get Started,” and enter your email address registered with Sana. 
  3. Follow the instructions sent to your inbox and you’re all set!
How dependents access Ginger
  1. Download the Ginger Emotional Support app.
  2. In the app, tap “Verify with Name, DOB, ZIP,” then tap “I’m a dependent.” 
  3. Enter the info for the employee who referred you and your email address.
  4. Follow the instructions sent to your inbox and you’re all set.

How Ginger psychiatrists provide services

Ginger psychiatrists prescribe psychotropics, which are drugs that target the reduction of mental health symptoms. Examples include certain antidepressants, antipsychotics, and anti-anxiety medication. All controlled substances require an in-person visit due to prescribing regulations for telemedicine. Because of these regulations, Ginger’s virtual-only psychiatrists can't prescribe any controlled substances, including stimulants, benzodiazepines, or opiates. However, their clinicians can treat most conditions without prescribing controlled substances.

How psychiatrists manage medication

If you are undergoing psychiatric treatment, your psychiatrist will meet with you every 4-8 weeks to evaluate how your prescribed medication(s) are affecting you. Depending on their evaluation, they might increase or decrease the dosage, or prescribe a different medication.

Have additional questions for Sana? You can reach us quickly via chat at Monday through Friday, 7 AM–7 PM CST,  or at or (833) 726-2123.