Sana pays all claims through ECHO Health.
If you have questions about processed payments, save time using the ECHO Self-Service Portal.
To get started, create an account at providerportal.com. Here you can easily access six months of payment records, including:
- Explanation of Provider Payment (EPP)
- Electronic Data Interchange (EDI) files
- Payment status (including voided payments, uncleared, and final clearing dates)
- Not sure if a payment has been processed? Use the advanced search feature to find all payments by date of service.
- And more!
If drafts are older than six months, Sana will gladly retrieve this information. Contact us at firstname.lastname@example.org.