Sana Provider Manual

Welcome to the Sana provider community. We are committed to making things seamless for Sana providers by providing concierge support, fair-value pricing, and simple payments, leaving you more time to focus on what matters most – caring for your patients.

Our Provider Manual is a one-stop resource for all things Sana, including:

  • Plan Design
  • Eligibility
  • Claims and Payment Procedures
  • Appeals
  • Prior Authorization and Utilization Management
  • Prescription Drug Benefits
  • Fair-Value Reimbursement Rates
  • And more!

We're proud of our 97% satisfaction rating with providers, and we’re here to help. If you have any additional questions or support needs, you can reach us via online chat at, email at, or by phone at (833) 726-2123 Monday through Friday, 7:00 AM to 7:00 PM Central Standard time.