Sana Provider Manual

Welcome to the Sana provider community. We are committed to making things seamless for Sana providers by providing concierge support, fair-value pricing, and simple payments, leaving you more time to focus on what matters most – caring for your patients.

Our Provider Manual is a one-stop resource for all things Sana, including:

  • Plan Design
  • Eligibility
  • Claims and Payment Procedures
  • Appeals
  • Pre-Certification and Utilization Management
  • Prescription Drug Benefits
  • Fair-Value Reimbursement Rates
  • And more!

We're proud of our 97% satisfaction rating with providers, and we’re here to help. If you have any additional questions or support needs, you can reach us via online chat at sanabenefits.com/healthcare-providers, email at hello@sanabenefits.com, or by phone at (833) 726-2123 Monday through Friday, 7:00 AM to 7:00 PM Central Standard time.