COVID-19 Telehealth Updates

The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, is a 2020 Federal legislation that allowed changes for employer-sponsored group health plans and other benefit programs in response to the COVID-19 pandemic.

In addition to expanding coverage for COVID-19 testing, vaccines, and preventive services, the CARES Act allowed HSA-qualifying High Deductible Health Plans (HDHPs) to provide telehealth or other remote health care services for all conditions with a waived deductible. Telehealth provisions expired on December 31, 2021.

2022 Telehealth Coverage Update

  • HDHP, PPO Plus HSA plans with plans starting in 2021: Members will continue to have free access to telehealth services until their next plan renewal date.
  • HDHP, PPO Plus HSA plans with plan starting in  2022: The IRS will no longer allow health plans to waive cost-sharing for medically-related telehealth appointments through Sana Care providers such as PlushCare, Blueberry, and Ginger. Standard rates will apply until the deductible is met.
  • PPO Plus (S, P, B, and E) Plans: Telehealth access is free for all PPO Plus (S, P, B, and E) plan members.

Have additional questions for Sana? You can reach us quickly via chat at sanabenefits.com/chat Monday through Friday, 7 AM–7 PM CST,  or at hello@sanabenefits.com or (833) 726-2123.