Capsule Pharmacy: Free Same-Day Prescription Delivery Service

What if getting your prescriptions could be as easy as ordering dinner from your favorite delivery app? With Capsule, it can be.

Capsule is a Sana-friendly service offering same-day prescription deliveries straight to your door via your phone, tablet, or laptop. Capsule is free and in-network for all Sana members. Just pay your copay. Capsule will automatically apply coupons at checkout and let you know how much your prescription costs before you schedule your delivery so there are no surprises.

Capsule offers two-hour delivery windows from 10 am to 8 pm CST on weekdays and 10 am to 4 pm CST on weekends. Capsule delivers to people in most major US cities.

Never miss a medication again. Capsule will coordinate refills with your doctor and copays with Sana. Simply answer a text when it’s time for refills. You can even text with a team of expert pharmacists if you have any questions or concerns about your medication. 

Create your account with Capsule to get started.

How It Works

  • If you need to send a new prescription:
    Any doctor can prescribe to Capsule, even before you set up your account. Doctors can call (888) 910-1808 with any questions. Once your prescription is ready, Capsule will send you a text to set up your payment, if applicable, and ask you to schedule your free delivery. Learn more about sending a new prescription to Capsule.
  • If you need to transfer your refills:
    Just provide Capsule with some basic information about your medications and they will take care of the rest. They will contact your old pharmacy, get your insurance information, and transfer your refills to the Capsule pharmacy. When it’s time for your next refill, they will text you to set up your payment and schedule your free delivery. Learn more about transferring your refills.
  • If you need to order a prescription for a family member:
    Ask your doctor to send new prescriptions directly to Capsule or transfer your family’s refills to Capsule. Capsule will text you to set up your payment and schedule your free delivery. You can manage your and your family’s prescriptions when you log in.

Need help from Capsule? Call or text (888) 910-1808 or reach out via email at help@capsule.com.

Learn all about your prescription benefits in this 4-minute video!



Have additional questions for Sana? You can reach us quickly via chat at sanabenefits.com/chat Monday through Friday, 7 AM–7 PM CST,  or at hello@sanabenefits.com or (833) 726-2123.